Privacy Policy

Last Updated: 9 April 2026

This Privacy Policy describes how Aussie Reno Pty Ltd (ABN 91 695 757 003, ACN 695 757 003) ("we," "us," or "our") collects, uses, discloses, and protects your personal information through our website aussierenopt.site and our renovation services.

1. Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, and postal address
• Property details and renovation project requirements
• Communication records including emails and enquiry form submissions
• Website usage data including IP address, browser type, and pages visited
• Payment and billing information for contracted services
• Photographs and documentation related to renovation projects

2. How We Collect Information

We collect personal information through:

• Contact forms and enquiry submissions on our website
• Email correspondence to ceo@aussierenopt.site
• Phone calls and in-person consultations
• Project contracts and agreements
• Cookies and analytics tools on our website

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide renovation quotes
• Plan, manage, and deliver renovation projects
• Communicate with you about project progress and updates
• Process payments and manage billing
• Improve our website and services
• Comply with legal obligations and regulatory requirements
• Send relevant updates about our services (with your consent)

4. Disclosure of Information

We may share your personal information with:

• Subcontractors and tradespeople involved in your renovation project
• Suppliers and material providers as necessary for project delivery
• Professional advisors including accountants and legal counsel
• Government authorities and regulatory bodies as required by law
• Insurance providers for claims and coverage purposes

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, and disclosure. We use industry-standard security measures including secure data storage and encrypted communications where appropriate.

6. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. You can manage cookie preferences through your browser settings.

7. Your Rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of marketing communications at any time
• Lodge a complaint about our handling of your personal information

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Governing Law

This Privacy Policy is governed by the laws of Western Australia and the Commonwealth of Australia. Any disputes relating to this policy shall be subject to the exclusive jurisdiction of the courts of Western Australia.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

• Email: ceo@aussierenopt.site
• Website: aussierenopt.site
• ABN: 91 695 757 003
• ACN: 695 757 003

If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.